Terms of Use

Last updated: 3 March 2026

These terms of use ("Terms") govern your access to and use of the WaitRadar website at waitradar.co.uk ("the Site"), operated by SEARCH VENTURES LTD, a company registered in England and Wales (Company No. 10588553), trading as WaitRadar.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About the Service

WaitRadar provides publicly available NHS waiting time data in a user-friendly format. The Site is an independent informational service and is not affiliated with, endorsed by, or connected to the National Health Service (NHS), NHS England, or any NHS trust or body.

2. No Medical Advice

The information on this Site is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. You should not rely on any information on this Site as a substitute for professional medical advice. Always seek the guidance of your GP or qualified health provider with any questions you may have regarding a medical condition or referral.

3. Data Accuracy

All waiting time data displayed on the Site is sourced from official NHS England Referral to Treatment (RTT) statistics. While we take reasonable care to present this data accurately, we make no warranties or representations as to the completeness, accuracy, reliability, or timeliness of the information. The data is historical and published with a delay by NHS England; actual waiting times at any given point may differ.

4. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Site in any way that breaches applicable law or regulation.
  • Scrape, crawl, or use automated tools to extract data from the Site at scale without prior written permission.
  • Attempt to interfere with the proper functioning of the Site.
  • Use the Site to mislead others or misrepresent the data.

5. Intellectual Property

The design, layout, graphics, and original content of the Site are owned by SEARCH VENTURES LTD and are protected by copyright and other intellectual property laws. The underlying NHS data is Crown Copyright and published under the Open Government Licence. You may not reproduce, distribute, or create derivative works from our original content without permission.

6. Third-Party Links

The Site may contain links to third-party websites (including NHS England and individual hospital trust websites). We are not responsible for the content, privacy practices, or availability of these external sites.

7. Limitation of Liability

To the fullest extent permitted by law, SEARCH VENTURES LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Site or reliance on any information provided. Our total liability to you for any claim arising from the use of the Site shall not exceed £100.

8. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions about these Terms, please contact us at: [email protected]