Privacy Policy

Last updated: 3 March 2026

This privacy policy explains how SEARCH VENTURES LTD (Company No. 10588553), trading as WaitRadar, collects, uses, and protects information when you visit waitradar.co.uk ("the Site").

We are committed to protecting your privacy. WaitRadar is designed to be a public informational service that requires no user accounts, registration, or personal data to use.

1. Information We Collect

Information you provide

We do not require you to create an account or provide any personal information to use the Site. If you contact us by email, we will receive your email address and any information you choose to include.

Information collected automatically

When you visit the Site, we may automatically collect certain technical information, including:

  • Your IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website

This information is collected through server logs and, where used, analytics tools. It is used solely to understand how the Site is used and to improve it.

2. Cookies

The Site may use cookies for essential functionality. These are small text files stored on your device. We categorise cookies as follows:

  • Essential cookies — required for the Site to function (e.g., session handling). These cannot be disabled.
  • Analytics cookies — if used, these help us understand how visitors interact with the Site. They collect aggregated, anonymous information. You can opt out of these through your browser settings.

We do not use advertising cookies or tracking pixels. We do not sell or share your data with advertisers.

3. How We Use Information

Any information we collect is used only to:

  • Operate and maintain the Site
  • Understand usage patterns and improve the service
  • Respond to enquiries if you contact us
  • Comply with legal obligations

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share anonymised, aggregated data (e.g., total page views) but this cannot identify any individual. We may disclose information if required by law or to protect our legal rights.

5. Third-Party Services

The Site may use third-party services such as:

  • Content delivery networks (CDNs) to serve CSS, JavaScript libraries, and fonts (e.g., Google Fonts, jsDelivr, cdnjs). These services may receive your IP address as part of delivering content.
  • OpenStreetMap / Leaflet for interactive maps. Map tiles are loaded from OpenStreetMap servers.
  • postcodes.io for postcode geocoding. Postcodes (not personal data) are sent to this API.

Each third-party service has its own privacy policy, and we encourage you to review them.

6. Data Retention

Server logs are retained for a reasonable period for security and operational purposes and are then deleted. We do not maintain long-term databases of visitor information.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Request access to any personal data we hold about you
  • Request correction or deletion of your personal data
  • Object to or restrict the processing of your data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO)

In practice, as we collect minimal data and no accounts exist, these rights will rarely be applicable. If you wish to exercise any right, contact us at the address below.

8. Children's Privacy

The Site is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Site constitutes acceptance of the updated policy.

10. Contact

For privacy-related enquiries, contact us at: [email protected]

Data Controller: SEARCH VENTURES LTD, Company No. 10588553, registered in England and Wales.